Yahoo: just need help resetting password but did not h...
A Yahoo customer review by GetHuman user ~Billy Davis from November 23rd, 2017
Background on ~Billy Davis's case
GetHuman: ~Billy Davis - can you tell our other Yahoo customers when your case took place?
~Billy Davis: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Billy Davis a list of common Yahoo problems)
~Billy Davis: "Account access" was why I was trying to contact.
~Billy Davis's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Billy Davis: just need help resetting password but did not have right phone number set which should be ***-***-****
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Billy Davis: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Billy Davis: I'd give them a three out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Billy Davis: For that I would say four out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Billy Davis: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Billy Davis taken from his Yahoo customer service problem that occurred on November 21st, 2017.