Yahoo: no one picked up the phone and i was having a r...

A Yahoo customer review by GetHuman user ~yahoo suck from November 23rd, 2017

Background on ~yahoo suck's case

GetHuman: ~yahoo suck - can you tell our other Yahoo customers when your case took place?
~yahoo suck: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~yahoo suck: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~yahoo suck a list of common Yahoo problems)
~yahoo suck: "Delete Account" was why I was trying to contact.

~yahoo suck's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yahoo suck: no one picked up the phone and i was having a real dilemma with my account and sure u guys as well, no one ever pick up, i also call the other *** numbers and nothing, totally pissed.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~yahoo suck: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yahoo suck: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~yahoo suck: For that I would say three out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~yahoo suck: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yahoo suck taken from his Yahoo customer service problem that occurred on November 16th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~yahoo suck's Yahoo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yahoo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yahoo in any way.

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