Yahoo: Not a helpful method for correcting the issue.
A Yahoo customer review by GetHuman user ~Louis Starr from November 24th, 2017
Background on ~Louis Starr's case
GetHuman: ~Louis Starr - can you tell our other Yahoo customers when your case took place?
~Louis Starr: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Louis Starr a list of common Yahoo problems)
~Louis Starr: "Account hacked" was why I was trying to contact.
~Louis Starr's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Louis Starr: Not a helpful method for correcting the issue.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Louis Starr: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Louis Starr: I'd give them a two out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Louis Starr: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Louis Starr: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Louis Starr taken from his Yahoo customer service problem that occurred on November 15th, 2017.