Yankee Candle Company: Horible

A Yankee Candle Company customer review by GetHuman user GetHuman-403282 from November 25th, 2017

Background on GetHuman-403282's case

GetHuman: GetHuman-403282 - can you tell our other Yankee Candle Company customers when your case took place?
GetHuman-403282: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Yankee Candle Company, and if so, how?
GetHuman-403282: I used the 877-803-6890 number I found for on the GetHuman Yankee Candle Company customer phone number page I was on: Yankee Candle Company Customer Service Phone Number
GetHuman: And which of these common Yankee Candle Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-403282 a list of common Yankee Candle Company problems)
GetHuman-403282: "Warranty claim" was why I was trying to call.

GetHuman-403282's review of Yankee Candle Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Yankee Candle Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-403282: Horible
GetHuman: Let's quantify your experience contacting Yankee Candle Company. On a scale of 1 to 5, how easy is it go get help on a Yankee Candle Company problem?
GetHuman-403282: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-403282: I'd give them a five out of five on communication.
GetHuman: And what about Yankee Candle Company's ability to quickly and effectively address your problem?
GetHuman-403282: For that I would say four out of five.
GetHuman: And finally- any advice for other Yankee Candle Company customers?
GetHuman-403282: Call them early in the day or late. Don't forget any personal or account information you might need for Yankee Candle Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-403282 taken from his Yankee Candle Company customer service problem that occurred on November 19th, 2017.

Yankee Candle Company

4.50 of 5 stars | 18 reviews

GetHuman-403282's Yankee Candle Company Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yankee Candle Company, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yankee Candle Company in any way.

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