Yellowbook: Response was very Prompt,
A Yellowbook customer review by GetHuman user GetHuman-107872 from November 25th, 2017
Background on GetHuman-107872's case
GetHuman: GetHuman-107872 - can you tell our other Yellowbook customers when your case took place?
GetHuman-107872: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Yellowbook, and if so, how?
GetHuman: And which of these common Yellowbook customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-107872 a list of common Yellowbook problems)
GetHuman-107872: "Complaint" was why I was trying to call.
GetHuman-107872's review of Yellowbook customer service
GetHuman: So how would you sum up your experience for GetHuman's Yellowbook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-107872: Response was very Prompt,
GetHuman: Let's quantify your experience contacting Yellowbook. On a scale of 1 to 5, how easy is it go get help on a Yellowbook problem?
GetHuman-107872: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-107872: I'd give them a two out of five on communication.
GetHuman: And what about Yellowbook's ability to quickly and effectively address your problem?
GetHuman-107872: For that I would say five out of five.
GetHuman: And finally- any advice for other Yellowbook customers?
GetHuman-107872: Call them early in the day or late. Don't forget any personal or account information you might need for Yellowbook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-107872 taken from his Yellowbook customer service problem that occurred on November 22nd, 2017.
Yellowbook
4.00 of 5 stars | 14 reviews
GetHuman-107872's Yellowbook Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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