Yellowbook: THE NUMBER YOU HAVE CALLED IS NOT CONNECTED.*WAFJ

A Yellowbook customer review by GetHuman user ~briuce from November 16th, 2017

Background on ~briuce's case

GetHuman: ~briuce - can you tell our other Yellowbook customers when your case took place?
~briuce: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Yellowbook, and if so, how?
~briuce: I used the 800-929-3556 number I found for on the GetHuman Yellowbook customer phone number page I was on: Yellowbook Customer Service Phone Number
GetHuman: And which of these common Yellowbook customer issues best describes the reason you wanted to talk to them?
(Shows ~briuce a list of common Yellowbook problems)
~briuce: "Setup service" was why I was trying to call.

~briuce's review of Yellowbook customer service

GetHuman: So how would you sum up your experience for GetHuman's Yellowbook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~briuce: THE NUMBER YOU HAVE CALLED IS NOT CONNECTED.*WAFJ
GetHuman: Let's quantify your experience contacting Yellowbook. On a scale of 1 to 5, how easy is it go get help on a Yellowbook problem?
~briuce: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~briuce: I'd give them a five out of five on communication.
GetHuman: And what about Yellowbook's ability to quickly and effectively address your problem?
~briuce: For that I would say four out of five.
GetHuman: And finally- any advice for other Yellowbook customers?
~briuce: Call them early in the day or late. Don't forget any personal or account information you might need for Yellowbook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~briuce taken from his Yellowbook customer service problem that occurred on November 10th, 2017.

Yellowbook

4.00 of 5 stars | 14 reviews

~briuce's Yellowbook Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yellowbook, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yellowbook in any way.

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