never advertise with yelp

A Yelp customer review by GetHuman user ~yelp suck from November 28th, 2017

Background on ~yelp suck's case

GetHuman: ~yelp suck - can you tell our other Yelp customers when your case took place?
~yelp suck: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to Yelp, and if so, how?
~yelp suck: I used the 877-767-9357 number I found for on the GetHuman Yelp customer phone number page I was on: Yelp Customer Service Phone Number
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows ~yelp suck a list of common Yelp problems)
~yelp suck: "Setup Account" was why I was trying to contact.

~yelp suck's review of Yelp customer service

GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yelp suck: never advertise with yelp
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
~yelp suck: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yelp suck: I'd give them a one out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
~yelp suck: For that I would say four out of five.
GetHuman: And finally- any advice for other Yelp customers?
~yelp suck: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yelp suck taken from his Yelp customer service problem that occurred on November 23rd, 2017.

Yelp

1.10 of 5 stars | 317 reviews

~yelp suck's Yelp Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yelp, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yelp in any way.

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