Ygnition Networks: You guys are absolutely terrible.. worst servic...
A Ygnition Networks customer review by GetHuman user ~tomcat10 from November 18th, 2017
Background on ~tomcat10's case
GetHuman: ~tomcat10 - can you tell our other Ygnition Networks customers when your case took place?
~tomcat10: Yup. It was evening, on November 11th.
GetHuman: Did you reach out to Ygnition Networks, and if so, how?
GetHuman: And which of these common Ygnition Networks customer issues best describes the reason you wanted to talk to them?
(Shows ~tomcat10 a list of common Ygnition Networks problems)
~tomcat10: "Change plan" was why I was trying to call.
~tomcat10's review of Ygnition Networks customer service
GetHuman: So how would you sum up your experience for GetHuman's Ygnition Networks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tomcat10: You guys are absolutely terrible.. worst service out of anyone I've had to deal with!
GetHuman: Let's quantify your experience contacting Ygnition Networks. On a scale of 1 to 5, how easy is it go get help on a Ygnition Networks problem?
~tomcat10: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tomcat10: I'd give them a one out of five on communication.
GetHuman: And what about Ygnition Networks's ability to quickly and effectively address your problem?
~tomcat10: For that I would say two out of five.
GetHuman: And finally- any advice for other Ygnition Networks customers?
~tomcat10: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ygnition Networks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tomcat10 taken from his Ygnition Networks customer service problem that occurred on November 11th, 2017.
Ygnition Networks
1.25 of 5 stars | 2 reviews
~tomcat10's Ygnition Networks Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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