YouTube: They didn't answer. Found the solution to my p...

A YouTube customer review by GetHuman user ~Google Should Go Bankrupt from November 22nd, 2017

Background on ~Google Should Go Bankrupt's case

GetHuman: ~Google Should Go Bankrupt - can you tell our other YouTube customers when your case took place?
~Google Should Go Bankrupt: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to YouTube, and if so, how?
~Google Should Go Bankrupt: I used the 650-253-0000 number I found for on the GetHuman YouTube customer phone number page I was on: YouTube Customer Service Phone Number
GetHuman: And which of these common YouTube customer issues best describes the reason you wanted to talk to them?
(Shows ~Google Should Go Bankrupt a list of common YouTube problems)
~Google Should Go Bankrupt: "Account access" was why I was trying to contact.

~Google Should Go Bankrupt's review of YouTube customer service

GetHuman: So how would you sum up your experience for GetHuman's YouTube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Google Should Go Bankrupt: They didn't answer. Found the solution to my problem on Yahoo! Answers.
GetHuman: Let's quantify your experience contacting YouTube. On a scale of 1 to 5, how easy is it go get help on a YouTube problem?
~Google Should Go Bankrupt: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Google Should Go Bankrupt: I'd give them a one out of five on communication.
GetHuman: And what about YouTube's ability to quickly and effectively address your problem?
~Google Should Go Bankrupt: For that I would say one out of five.
GetHuman: And finally- any advice for other YouTube customers?
~Google Should Go Bankrupt: Call them early in the day or late. Don't forget any personal or account information you might need for YouTube to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Google Should Go Bankrupt taken from his YouTube customer service problem that occurred on November 19th, 2017.

YouTube

1.54 of 5 stars | 119 reviews

~Google Should Go Bankrupt's YouTube Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like YouTube, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with YouTube in any way.

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