YouTube: this is absolutily rubbish i have an account t...

A YouTube customer review by GetHuman user ~a human being from November 24th, 2017

Background on ~a human being 's case

GetHuman: ~a human being - can you tell our other YouTube customers when your case took place?
~a human being : Sure. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to YouTube, and if so, how?
~a human being : I used the 650-253-0000 number I found for on the GetHuman YouTube customer phone number page I was on: YouTube Customer Service Phone Number
GetHuman: And which of these common YouTube customer issues best describes the reason you wanted to talk to them?
(Shows ~a human being a list of common YouTube problems)
~a human being : "Change plan" was why I was trying to contact.

~a human being 's review of YouTube customer service

GetHuman: So how would you sum up your experience for GetHuman's YouTube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~a human being : this is absolutily rubbish i have an account the i really need to delte and i dont know my account details or my recovery email
GetHuman: Let's quantify your experience contacting YouTube. On a scale of 1 to 5, how easy is it go get help on a YouTube problem?
~a human being : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~a human being : I'd give them a one out of five on communication.
GetHuman: And what about YouTube's ability to quickly and effectively address your problem?
~a human being : For that I would say four out of five.
GetHuman: And finally- any advice for other YouTube customers?
~a human being : Call them early in the day or late. Don't forget any personal or account information you might need for YouTube to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~a human being taken from his YouTube customer service problem that occurred on November 23rd, 2017.

YouTube

1.54 of 5 stars | 119 reviews

~a human being 's YouTube Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like YouTube, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with YouTube in any way.

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