Yugster: a recording telling you to go to your account a...
A Yugster customer review by GetHuman user ~anonymous and ticked off from November 25th, 2017
Background on ~anonymous and ticked off's case
GetHuman: ~anonymous and ticked off - can you tell our other Yugster customers when your case took place?
~anonymous and ticked off: Yes I can. It was late at night, on November 15th.
GetHuman: Did you reach out to Yugster, and if so, how?
GetHuman: And which of these common Yugster customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous and ticked off a list of common Yugster problems)
~anonymous and ticked off: "Update account information" was why I was trying to call.
~anonymous and ticked off's review of Yugster customer service
GetHuman: So how would you sum up your experience for GetHuman's Yugster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous and ticked off: a recording telling you to go to your account and open a ticket .... well THAT doesn't work!!!
GetHuman: Let's quantify your experience contacting Yugster. On a scale of 1 to 5, how easy is it go get help on a Yugster problem?
~anonymous and ticked off: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous and ticked off: I'd give them a two out of five on communication.
GetHuman: And what about Yugster's ability to quickly and effectively address your problem?
~anonymous and ticked off: For that I would say three out of five.
GetHuman: And finally- any advice for other Yugster customers?
~anonymous and ticked off: Call them early in the day or late. Don't forget any personal or account information you might need for Yugster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous and ticked off taken from his Yugster customer service problem that occurred on November 15th, 2017.