Zazzle.com: outstanding. the product I ordered was to small...
A Zazzle.com customer review by GetHuman user ~old coot from November 20th, 2017
Background on ~old coot's case
GetHuman: ~old coot - can you tell our other Zazzle.com customers when your case took place?
~old coot: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to Zazzle.com, and if so, how?
GetHuman: And which of these common Zazzle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~old coot a list of common Zazzle.com problems)
~old coot: "Change order" was why I was trying to call.
~old coot's review of Zazzle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Zazzle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~old coot: outstanding. the product I ordered was to small. It is being replaced with the next larger size at no charge.
GetHuman: Let's quantify your experience contacting Zazzle.com. On a scale of 1 to 5, how easy is it go get help on a Zazzle.com problem?
~old coot: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~old coot: I'd give them a three out of five on communication.
GetHuman: And what about Zazzle.com's ability to quickly and effectively address your problem?
~old coot: For that I would say two out of five.
GetHuman: And finally- any advice for other Zazzle.com customers?
~old coot: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Zazzle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~old coot taken from his Zazzle.com customer service problem that occurred on November 12th, 2017.