Zazzle: this is the second time waited ** minutes this...

A Zazzle customer review by GetHuman user ~Virginia Csutoras from November 27th, 2017

Background on ~Virginia Csutoras's case

GetHuman: ~Virginia Csutoras - can you tell our other Zazzle customers when your case took place?
~Virginia Csutoras: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to Zazzle, and if so, how?
~Virginia Csutoras: I used the 888-892-9953 number I found for on the GetHuman Zazzle customer phone number page I was on: Zazzle Customer Service Phone Number
GetHuman: And which of these common Zazzle customer issues best describes the reason you wanted to talk to them?
(Shows ~Virginia Csutoras a list of common Zazzle problems)
~Virginia Csutoras: "Return an Order" was why I was trying to call.

~Virginia Csutoras's review of Zazzle customer service

GetHuman: So how would you sum up your experience for GetHuman's Zazzle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Virginia Csutoras: this is the second time waited ** minutes this time I give up
GetHuman: Let's quantify your experience contacting Zazzle. On a scale of 1 to 5, how easy is it go get help on a Zazzle problem?
~Virginia Csutoras: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Virginia Csutoras: I'd give them a one out of five on communication.
GetHuman: And what about Zazzle's ability to quickly and effectively address your problem?
~Virginia Csutoras: For that I would say one out of five.
GetHuman: And finally- any advice for other Zazzle customers?
~Virginia Csutoras: Call them early in the day or late. Don't forget any personal or account information you might need for Zazzle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Virginia Csutoras taken from his Zazzle customer service problem that occurred on November 20th, 2017.

Zazzle

2.33 of 5 stars | 69 reviews

~Virginia Csutoras's Zazzle Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Zazzle, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Zazzle in any way.

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