Zoosk: The phone number was not axcepted. What i wish...
A Zoosk customer review by GetHuman user ~Chaos from November 24th, 2017
Background on ~Chaos's case
GetHuman: ~Chaos - can you tell our other Zoosk customers when your case took place?
~Chaos: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~Chaos a list of common Zoosk problems)
~Chaos: "Billing" was why I was trying to call.
~Chaos's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chaos: The phone number was not axcepted. What i wish to talk about is why Zoosk is still taking money out of my account when i told them i was only paying for one month, Please pay any money you have taken out of my account in the past month, back into my account again. I did tell you not to take any money out of my account. I have made no contact with your dating site since ny month ran out. Thank you Harold Humble. Kyneton Australia.
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~Chaos: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chaos: I'd give them a five out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~Chaos: For that I would say four out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~Chaos: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chaos taken from his Zoosk customer service problem that occurred on November 19th, 2017.