Zoosk: the worst rip off company just keeps taking mon...

A Zoosk customer review by GetHuman user ~john spinks from November 25th, 2017

Background on ~john spinks's case

GetHuman: ~john spinks - can you tell our other Zoosk customers when your case took place?
~john spinks: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to Zoosk, and if so, how?
~john spinks: I used the 888-939-6675 number I found for on the GetHuman Zoosk customer phone number page I was on: Zoosk Customer Service Phone Number
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~john spinks a list of common Zoosk problems)
~john spinks: "Overcharge/Strange charge" was why I was trying to call.

~john spinks's review of Zoosk customer service

GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john spinks: the worst rip off company just keeps taking money & impossible to stop
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~john spinks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john spinks: I'd give them a four out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~john spinks: For that I would say one out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~john spinks: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john spinks taken from his Zoosk customer service problem that occurred on November 18th, 2017.

Zoosk

1.94 of 5 stars | 92 reviews

~john spinks's Zoosk Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Zoosk, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Zoosk in any way.

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