Zulily: Hassle free and courteous customer service :-)
A Zulily customer review by GetHuman user ~Calamity Jane from November 24th, 2017
Background on ~Calamity Jane's case
GetHuman: ~Calamity Jane - can you tell our other Zulily customers when your case took place?
~Calamity Jane: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Zulily, and if so, how?
GetHuman: And which of these common Zulily customer issues best describes the reason you wanted to talk to them?
(Shows ~Calamity Jane a list of common Zulily problems)
~Calamity Jane: "Find a Product" was why I was trying to call.
~Calamity Jane's review of Zulily customer service
GetHuman: So how would you sum up your experience for GetHuman's Zulily customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Calamity Jane: Hassle free and courteous customer service :-)
GetHuman: Let's quantify your experience contacting Zulily. On a scale of 1 to 5, how easy is it go get help on a Zulily problem?
~Calamity Jane: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Calamity Jane: I'd give them a three out of five on communication.
GetHuman: And what about Zulily's ability to quickly and effectively address your problem?
~Calamity Jane: For that I would say four out of five.
GetHuman: And finally- any advice for other Zulily customers?
~Calamity Jane: Call them early in the day or late. Don't forget any personal or account information you might need for Zulily to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Calamity Jane taken from his Zulily customer service problem that occurred on November 14th, 2017.