Zynga: fix your **** i need my ** castleville cash u *******

A Zynga customer review by GetHuman user ~Ruth nedd from November 21st, 2017

Background on ~Ruth nedd's case

GetHuman: ~Ruth nedd - can you tell our other Zynga customers when your case took place?
~Ruth nedd: Sure. It was morning, on November 19th.
GetHuman: Did you reach out to Zynga, and if so, how?
~Ruth nedd: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Ruth nedd a list of common Zynga problems)
~Ruth nedd: "Update account information" was why I was trying to call.

~Ruth nedd's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ruth nedd: fix your **** i need my ** castleville cash u *******
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Ruth nedd: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ruth nedd: I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Ruth nedd: For that I would say five out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Ruth nedd: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ruth nedd taken from his Zynga customer service problem that occurred on November 19th, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~Ruth nedd's Zynga Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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