Zynga: barely understood person
A Zynga customer review by GetHuman user ~Francis oleary from November 21st, 2017
Background on ~Francis oleary's case
GetHuman: ~Francis oleary - can you tell our other Zynga customers when your case took place?
~Francis oleary: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Francis oleary a list of common Zynga problems)
~Francis oleary: "Overcharge/Strange charge" was why I was trying to call.
~Francis oleary's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Francis oleary: barely understood person
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Francis oleary: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Francis oleary: I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Francis oleary: For that I would say five out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Francis oleary: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Francis oleary taken from his Zynga customer service problem that occurred on November 12th, 2017.