Zynga: why are you caring omgpop pool if you can.nt wo...

A Zynga customer review by GetHuman user ~robert sillman from November 21st, 2017

Background on ~robert sillman's case

GetHuman: ~robert sillman - can you tell our other Zynga customers when your case took place?
~robert sillman: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Zynga, and if so, how?
~robert sillman: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~robert sillman a list of common Zynga problems)
~robert sillman: "Cancel service" was why I was trying to call.

~robert sillman's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~robert sillman: why are you caring omgpop pool if you can.nt work or is it because you do,nt want it to work
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~robert sillman: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~robert sillman: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~robert sillman: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~robert sillman: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~robert sillman taken from his Zynga customer service problem that occurred on November 14th, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~robert sillman's Zynga Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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