worst customer support, useless zynga il move t...
A Zynga customer review by GetHuman user ~fix the game from November 23rd, 2017
Background on ~fix the game 's case
GetHuman: ~fix the game - can you tell our other Zynga customers when your case took place?
~fix the game : Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~fix the game a list of common Zynga problems)
~fix the game : "Missing Item" was why I was trying to call.
~fix the game 's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fix the game : worst customer support, useless zynga il move to other games
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~fix the game : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fix the game : I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~fix the game : For that I would say three out of five.
GetHuman: And finally- any advice for other Zynga customers?
~fix the game : Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fix the game taken from his Zynga customer service problem that occurred on November 13th, 2017.