Zynga: I have been able to get them Dead page. No answ...

A Zynga customer review by GetHuman user ~Norine Dunn Cohn from November 24th, 2017

Background on ~Norine Dunn Cohn's case

GetHuman: ~Norine Dunn Cohn - can you tell our other Zynga customers when your case took place?
~Norine Dunn Cohn: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Zynga, and if so, how?
~Norine Dunn Cohn: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Norine Dunn Cohn a list of common Zynga problems)
~Norine Dunn Cohn: "Purchase Problem" was why I was trying to call.

~Norine Dunn Cohn's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Norine Dunn Cohn: I have been able to get them Dead page. No answer ??????
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Norine Dunn Cohn: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Norine Dunn Cohn: I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Norine Dunn Cohn: For that I would say five out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Norine Dunn Cohn: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Norine Dunn Cohn taken from his Zynga customer service problem that occurred on November 21st, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~Norine Dunn Cohn's Zynga Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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