Zynga: I tried accessing recent posts via recent feeds...
A Zynga customer review by GetHuman user ~Lesia Tucker from November 25th, 2017
Background on ~Lesia Tucker's case
GetHuman: ~Lesia Tucker - can you tell our other Zynga customers when your case took place?
~Lesia Tucker: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Lesia Tucker a list of common Zynga problems)
~Lesia Tucker: "Change plan" was why I was trying to call.
~Lesia Tucker's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lesia Tucker: I tried accessing recent posts via recent feeds and then going to game feeds and ALL feeds are out of order!!! Why can't someone get help?? I have asked everyone and no one has a clue. And no I have ad blocks turned off.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Lesia Tucker: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lesia Tucker: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Lesia Tucker: For that I would say four out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Lesia Tucker: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lesia Tucker taken from his Zynga customer service problem that occurred on November 18th, 2017.