Zynga: how to activate account banned

A Zynga customer review by GetHuman user ~tjepry cruzz from November 18th, 2017

Background on ~tjepry cruzz's case

GetHuman: ~tjepry cruzz - can you tell our other Zynga customers when your case took place?
~tjepry cruzz: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Zynga, and if so, how?
~tjepry cruzz: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~tjepry cruzz a list of common Zynga problems)
~tjepry cruzz: "Report a problem" was why I was trying to call.

~tjepry cruzz's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tjepry cruzz: how to activate account banned
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~tjepry cruzz: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tjepry cruzz: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~tjepry cruzz: For that I would say two out of five.
GetHuman: And finally- any advice for other Zynga customers?
~tjepry cruzz: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tjepry cruzz taken from his Zynga customer service problem that occurred on November 12th, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~tjepry cruzz's Zynga Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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