eBay: ivia bello

A eBay customer review by GetHuman user ~ivia bello from November 24th, 2017

Background on ~ivia bello's case

GetHuman: ~ivia bello - can you tell our other eBay customers when your case took place?
~ivia bello: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to eBay, and if so, how?
~ivia bello: I used a help page I found on the GetHuman eBay customer service contact info page: Contact eBay Customer Service
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~ivia bello a list of common eBay problems)
~ivia bello: "Report a Seller" was why I was trying to contact.

~ivia bello's review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ivia bello: ivia bello
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~ivia bello: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ivia bello: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~ivia bello: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~ivia bello: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ivia bello taken from his eBay customer service problem that occurred on November 21st, 2017.

eBay

3.30 of 5 stars | 877 reviews

~ivia bello's eBay Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eBay, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eBay in any way.

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