eHarmony: Please allow me to create a new password
A eHarmony customer review by GetHuman user ~I DON'T KNOW WHAT IT WAS from November 22nd, 2017
Background on ~I DON'T KNOW WHAT IT WAS's case
GetHuman: ~I DON'T KNOW WHAT IT WAS - can you tell our other eHarmony customers when your case took place?
~I DON'T KNOW WHAT IT WAS: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to eHarmony, and if so, how?
GetHuman: And which of these common eHarmony customer issues best describes the reason you wanted to talk to them?
(Shows ~I DON'T KNOW WHAT IT WAS a list of common eHarmony problems)
~I DON'T KNOW WHAT IT WAS: "Change plan" was why I was trying to contact.
~I DON'T KNOW WHAT IT WAS's review of eHarmony customer service
GetHuman: So how would you sum up your experience for GetHuman's eHarmony customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I DON'T KNOW WHAT IT WAS: Please allow me to create a new password
GetHuman: Let's quantify your experience contacting eHarmony. On a scale of 1 to 5, how easy is it go get help on a eHarmony problem?
~I DON'T KNOW WHAT IT WAS: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I DON'T KNOW WHAT IT WAS: I'd give them a four out of five on communication.
GetHuman: And what about eHarmony's ability to quickly and effectively address your problem?
~I DON'T KNOW WHAT IT WAS: For that I would say five out of five.
GetHuman: And finally- any advice for other eHarmony customers?
~I DON'T KNOW WHAT IT WAS: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eHarmony to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I DON'T KNOW WHAT IT WAS taken from his eHarmony customer service problem that occurred on November 17th, 2017.