eHarmony: I need to talk you someone who will guide me ho...
A eHarmony customer review by GetHuman user ~gladys wanjiru from November 28th, 2017
Background on ~gladys wanjiru's case
GetHuman: ~gladys wanjiru - can you tell our other eHarmony customers when your case took place?
~gladys wanjiru: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to eHarmony, and if so, how?
GetHuman: And which of these common eHarmony customer issues best describes the reason you wanted to talk to them?
(Shows ~gladys wanjiru a list of common eHarmony problems)
~gladys wanjiru: "Technical support" was why I was trying to contact.
~gladys wanjiru's review of eHarmony customer service
GetHuman: So how would you sum up your experience for GetHuman's eHarmony customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gladys wanjiru: I need to talk you someone who will guide me how to pay through western union.
GetHuman: Let's quantify your experience contacting eHarmony. On a scale of 1 to 5, how easy is it go get help on a eHarmony problem?
~gladys wanjiru: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gladys wanjiru: I'd give them a two out of five on communication.
GetHuman: And what about eHarmony's ability to quickly and effectively address your problem?
~gladys wanjiru: For that I would say one out of five.
GetHuman: And finally- any advice for other eHarmony customers?
~gladys wanjiru: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eHarmony to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gladys wanjiru taken from his eHarmony customer service problem that occurred on November 24th, 2017.