netTALK: bad service at all
A netTALK customer review by GetHuman user ~qasim rajih from November 24th, 2017
Background on ~qasim rajih's case
GetHuman: ~qasim rajih - can you tell our other netTALK customers when your case took place?
~qasim rajih: Yup. It was late at night, on November 14th.
GetHuman: Did you reach out to netTALK, and if so, how?
GetHuman: And which of these common netTALK customer issues best describes the reason you wanted to talk to them?
(Shows ~qasim rajih a list of common netTALK problems)
~qasim rajih: "Update account information" was why I was trying to call.
~qasim rajih's review of netTALK customer service
GetHuman: So how would you sum up your experience for GetHuman's netTALK customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~qasim rajih: bad service at all
GetHuman: Let's quantify your experience contacting netTALK. On a scale of 1 to 5, how easy is it go get help on a netTALK problem?
~qasim rajih: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~qasim rajih: I'd give them a one out of five on communication.
GetHuman: And what about netTALK's ability to quickly and effectively address your problem?
~qasim rajih: For that I would say three out of five.
GetHuman: And finally- any advice for other netTALK customers?
~qasim rajih: Call them early in the day or late. Don't forget any personal or account information you might need for netTALK to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~qasim rajih taken from his netTALK customer service problem that occurred on November 14th, 2017.