uShip: A complete joke.

A uShip customer review by GetHuman user GetHuman-439710 from November 25th, 2017

Background on GetHuman-439710's case

GetHuman: GetHuman-439710 - can you tell our other uShip customers when your case took place?
GetHuman-439710: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to uShip, and if so, how?
GetHuman-439710: I used the 800-698-7447 number I found for on the GetHuman uShip customer phone number page I was on: uShip Customer Service Phone Number
GetHuman: And which of these common uShip customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-439710 a list of common uShip problems)
GetHuman-439710: "Lost package" was why I was trying to call.

GetHuman-439710's review of uShip customer service

GetHuman: So how would you sum up your experience for GetHuman's uShip customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-439710: A complete joke.
GetHuman: Let's quantify your experience contacting uShip. On a scale of 1 to 5, how easy is it go get help on a uShip problem?
GetHuman-439710: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-439710: I'd give them a two out of five on communication.
GetHuman: And what about uShip's ability to quickly and effectively address your problem?
GetHuman-439710: For that I would say five out of five.
GetHuman: And finally- any advice for other uShip customers?
GetHuman-439710: Call them early in the day or late. Don't forget any personal or account information you might need for uShip to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-439710 taken from his uShip customer service problem that occurred on November 16th, 2017.

uShip

2.18 of 5 stars | 71 reviews

GetHuman-439710's uShip Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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