Amtrak Good Reviews
Recent Amtrak Praise 1 - 15 of 21
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by flyguy - from 13 days ago
“Perfect. I got an agent immediately.” Read full review ›
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by chris - from 1 mo ago
“Super fast and I was directed to who I wanted to speak with.” Read full review ›
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by lucy - from 2 mos ago
“No wait at all!!! Try it out!” Read full review ›
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by foundthisviatwitter - from 4 mos ago
“Less than 1 minute I had a human confirm my apointment on Xmas day! I called on Xmas even and had to wait only 3 or 4 mins. This is awesome” Read full review ›
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by TomG - from 5 mos ago
“no wait at all. the agent helped us change from a roomette to a handicapped room which actually cost less! She had very helpful suggestions” Read full review ›
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by vh24 - from 6 mos ago
“I called to find out how to get a refund for a trip that Amtrak canceled. The woman was confused at first, but eventually figured out what ” Read full review ›
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by noprob - from 7 mos ago
“The agent was very helpful and efficient.” Read full review ›
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by LH Sample - from 8 mos ago
“Excellent response and information.” Read full review ›
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by Boopsie - from 8 mos ago
“I sat on hold for 15 minutes with the main Amtrak number and hung up in frustration and discomfort. i am disabled and calling is THE only w” Read full review ›
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by Isabelle - from 8 mos ago
“After hurricane Irene trains were canceled. Dialing the customer service # given the wait was at least 30 min. each time we called for two d” Read full review ›
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by Anonymous - from 9 mos ago
“consisentent information, and poliete” Read full review ›
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by Eileen - from 1 yr ago
“Called at 8:40 pm on Mon., immediate contact, direct, concise Info.” Read full review ›
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by artcubed - from 1 yr ago
“Got a person in 60 seconds while we were waiting for a person on 800-USA-RAIL on another line for over 20 mins. Golden!” Read full review ›
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by plumiesque - from 1 yr ago
“they answered immediately when i called in the morning - i needed to be transferred to customer relations and did have to wait a few minutes” Read full review ›
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by Gasdoc - from 1 yr ago
“I will NEVER call "Annie" at (800)USA-RAIL again!” Read full review ›After singing the praises of Amtrak
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