AFLAC Customer Ratings & Trends

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AFLAC - Overall Consumer Ratings

Here's an overview of what AFLAC customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
17.3
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


Customers think AFLAC is average when it comes to addressing the problems they raise. They say that AFLAC reps are just about average in terms of how well they communicate. AFLAC customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give AFLAC an overall rating of 3.0 out of 5.
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AFLAC Support & Communication Quality - Last 18 months

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AFLAC Responsiveness - Last 18 months (lower means better/faster)

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