Advance Auto Parts Customer Ratings & Trends

HomeRead Customer RatingsAdvance Auto Parts Ratings & Trends

Advance Auto Parts - Overall Consumer Ratings

Here's an overview of what Advance Auto Parts customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
17.9
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


Customers find the ability of Advance Auto Parts reps to resolve their support issues to be below average. They sometimes find Advance Auto Parts representatives hard to understand when working with them. Advance Auto Parts customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Advance Auto Parts an overall rating of 2.6 out of 5.
You should add your rating, too! This is how we can help each other gravitate towards better companies, and motivate the other companies to better their customer service.   Rate Advance Auto Parts now ›
Don't forget to weigh in
Add your rating
Make sure you rate Advance Auto Parts too - we need to keep each other informed!


Advance Auto Parts Support & Communication Quality - Last 18 months

 - customer service ratings trends
Looking for more info?
Read Reviews
Add your rating


Advance Auto Parts Responsiveness - Last 18 months (lower means better/faster)

 - customer ratings trends
Looking for more info?
Read Complaints
Read Praise
Add your rating


After ratings, others looked at the following

Here are the next things that Advance Auto Parts customers look at, after reading about these ratings and trends
Share with friends
Improve support for you and others - How
Follow us
Get Mobile