Air Canada Customer Ratings & Trends

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Air Canada - Overall Consumer Ratings

Here's an overview of what Air Canada customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
38.8
MINUTES - AVERAGE
OVERALL RATING
2.1
OUT OF 5


Customers find the ability of Air Canada reps to resolve their support issues to be below average. They sometimes find Air Canada representatives hard to understand when working with them. Air Canada customers also report that wait times can be long when trying to get support. Based on these and other factors, we give Air Canada an overall rating of 2.1 out of 5.
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Air Canada Support & Communication Quality - Last 18 months

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Air Canada Responsiveness - Last 18 months (lower means better/faster)

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