Air France Customer Ratings & Trends

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Air France - Overall Consumer Ratings

Here's an overview of what Air France customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
19.3
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


Customers find the ability of Air France reps to resolve their support issues to be below average. They say that Air France reps are just about average in terms of how well they communicate. Air France customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Air France an overall rating of 2.6 out of 5.
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Air France Support & Communication Quality - Last 18 months

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Air France Responsiveness - Last 18 months (lower means better/faster)

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