Allstate Customer Ratings & Trends

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Allstate - Overall Consumer Ratings

Here's an overview of what Allstate customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.5
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
19.6
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


Customers say that Allstate is above average when it comes to solving customer issues. They also say that Allstate agents speak very clearly and are easy to have a dialog with. Allstate customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Allstate an overall rating of 3.3 out of 5.
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Allstate Support & Communication Quality - Last 18 months

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Allstate Responsiveness - Last 18 months (lower means better/faster)

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