America Online (AOL) Customer Ratings & Trends

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America Online (AOL) - Overall Consumer Ratings

Here's an overview of what America Online (AOL) customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
20.8
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


Customers think America Online (AOL) is average when it comes to addressing the problems they raise. They say that America Online (AOL) reps are just about average in terms of how well they communicate. America Online (AOL) customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give America Online (AOL) an overall rating of 2.8 out of 5.
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America Online (AOL) Support & Communication Quality - Last 18 months

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America Online (AOL) Responsiveness - Last 18 months (lower means better/faster)

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