American Airlines Customer Ratings & Trends
American Airlines - Overall Consumer Ratings
Here's an overview of what American Airlines customers have to say. Don't forget to add your rating - it only takes a few seconds.
3.8 3.9 13.2 3.9
Customers give American Airlines a fairly high rating for their ability to address issues. They also say that American Airlines agents speak very clearly and are easy to have a dialog with. American Airlines customers also claim a fairly short wait time on average. Based on these and other factors, we give American Airlines an overall rating of 3.9 out of 5.
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Make sure you rate American Airlines too - we need to keep each other informed! American Airlines Support & Communication Quality - Last 18 months
American Airlines Responsiveness - Last 18 months (lower means better/faster)
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Here are the next things that American Airlines customers look at, after reading about these ratings and trends
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Complaints about American Airlines Explore some of negative reviews that customers have for American Airlines -
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Good Reviews for American Airlines Conversely, look at some of the compliments that customers pay to American Airlines -
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Best American Airlines Phone Number If you haven't yet looked at our American Airlines phone numbers and contact information, you'll be surprised at how much time we can save you. -
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Contact American Airlines Just like with other information on this site, customers have teamed up to share the absolute best ways to reach American Airlines.