American Funds Customer Ratings & Trends

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American Funds - Overall Consumer Ratings

Here's an overview of what American Funds customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
36.3
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


Customers think American Funds is average when it comes to addressing the problems they raise. They say that American Funds reps are just about average in terms of how well they communicate. American Funds customers also report that wait times can be long when trying to get support. Based on these and other factors, we give American Funds an overall rating of 2.6 out of 5.
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American Funds Support & Communication Quality - Last 18 months

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American Funds Responsiveness - Last 18 months (lower means better/faster)

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