BB&T Bank Customer Ratings & Trends

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BB&T Bank - Overall Consumer Ratings

Here's an overview of what BB&T Bank customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.2
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
10.5
MINUTES - AVERAGE
OVERALL RATING
3.6
OUT OF 5


Customers say that BB&T Bank is above average when it comes to solving customer issues. They also say that BB&T Bank agents speak very clearly and are easy to have a dialog with. BB&T Bank customers also claim a fairly short wait time on average. Based on these and other factors, we give BB&T Bank an overall rating of 3.6 out of 5.
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BB&T Bank Support & Communication Quality - Last 18 months

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BB&T Bank Responsiveness - Last 18 months (lower means better/faster)

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