BT (UK) Customer Ratings & Trends

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BT (UK) - Overall Consumer Ratings

Here's an overview of what BT (UK) customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.6
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
9.9
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


Customers give BT (UK) a fairly high rating for their ability to address issues. They also say that BT (UK) agents speak very clearly and are easy to have a dialog with. BT (UK) customers also claim a fairly short wait time on average. Based on these and other factors, we give BT (UK) an overall rating of 3.7 out of 5.
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BT (UK) Support & Communication Quality - Last 18 months

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BT (UK) Responsiveness - Last 18 months (lower means better/faster)

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