Bank of America Customer Ratings & Trends

HomeRead Customer RatingsBank of America Ratings & Trends

Bank of America - Overall Consumer Ratings

Here's an overview of what Bank of America customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.6
OUT OF 5
RESPONSIVENESS
9.6
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


Customers say that Bank of America is above average when it comes to solving customer issues. They also say that Bank of America agents speak very clearly and are easy to have a dialog with. Bank of America customers also claim a fairly short wait time on average. Based on these and other factors, we give Bank of America an overall rating of 3.7 out of 5.
You should add your rating, too! This is how we can help each other gravitate towards better companies, and motivate the other companies to better their customer service.   Rate Bank of America now ›
Don't forget to weigh in
Add your rating
Make sure you rate Bank of America too - we need to keep each other informed!


Bank of America Support & Communication Quality - Last 18 months

 - customer service ratings trends
Looking for more info?
Read Reviews
Add your rating


Bank of America Responsiveness - Last 18 months (lower means better/faster)

 - customer ratings trends
Looking for more info?
Read Complaints
Read Praise
Add your rating


After ratings, others looked at the following

Here are the next things that Bank of America customers look at, after reading about these ratings and trends
Share with friends
Improve support for you and others - How
Follow us
Get Mobile