Borders Customer Ratings & Trends
Borders - Overall Consumer Ratings
Here's an overview of what Borders customers have to say. Don't forget to add your rating - it only takes a few seconds.
SUPPORT QUALITY
2.2 OUT OF 5
COMMUNICATION
2.5 OUT OF 5
RESPONSIVENESS
25.3 MINUTES - AVERAGE
OVERALL RATING
2.6 OUT OF 5
Customers find the ability of Borders reps to resolve their support issues to be below average. They say that Borders reps are just about average in terms of how well they communicate. Borders customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Borders an overall rating of 2.6 out of 5.
You should add your rating, too! This is how we can help each other gravitate towards better companies, and motivate the other companies to better their customer service.
Rate Borders now ›
Don't forget to weigh in
Add your rating
Make sure you rate Borders too - we need to keep each other informed!
Borders Support & Communication Quality - Last 18 months
Borders Responsiveness - Last 18 months (lower means better/faster)
After ratings, others looked at the following
Here are the next things that Borders customers look at, after reading about these ratings and trends
Share with friends
Improve support for you and others -
How