Charter Communications Customer Ratings & Trends

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Charter Communications - Overall Consumer Ratings

Here's an overview of what Charter Communications customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
9.3
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


Customers think Charter Communications is average when it comes to addressing the problems they raise. They say that understanding and being able to talk to Charter Communications agents is slightly above average. Charter Communications customers also claim a fairly short wait time on average. Based on these and other factors, we give Charter Communications an overall rating of 3.4 out of 5.
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Charter Communications Support & Communication Quality - Last 18 months

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Charter Communications Responsiveness - Last 18 months (lower means better/faster)

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