Chrysler Group Customer Ratings & Trends

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Chrysler Group - Overall Consumer Ratings

Here's an overview of what Chrysler Group customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
1.8
OUT OF 5
COMMUNICATION
3.3
OUT OF 5
RESPONSIVENESS
5.5
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


Customers report that Chrysler Group is not good at supporting customers who have an issue. They say that understanding and being able to talk to Chrysler Group agents is slightly above average. Chrysler Group customers also claim a fairly short wait time on average. Based on these and other factors, we give Chrysler Group an overall rating of 2.9 out of 5.
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Chrysler Group Support & Communication Quality - Last 18 months

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Chrysler Group Responsiveness - Last 18 months (lower means better/faster)

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