Comcast - Xfinity Customer Ratings & Trends

HomeRead Customer RatingsComcast - Xfinity Ratings & Trends

Comcast - Xfinity - Overall Consumer Ratings

Here's an overview of what Comcast - Xfinity customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
23.0
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


Customers find the ability of Comcast - Xfinity reps to resolve their support issues to be below average. They sometimes find Comcast - Xfinity representatives hard to understand when working with them. Comcast - Xfinity customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Comcast - Xfinity an overall rating of 2.6 out of 5.
You should add your rating, too! This is how we can help each other gravitate towards better companies, and motivate the other companies to better their customer service.   Rate Comcast - Xfinity now ›
Don't forget to weigh in
Add your rating
Make sure you rate Comcast - Xfinity too - we need to keep each other informed!


Comcast - Xfinity Support & Communication Quality - Last 18 months

 - customer service ratings trends
Looking for more info?
Read Reviews
Add your rating


Comcast - Xfinity Responsiveness - Last 18 months (lower means better/faster)

 - customer ratings trends
Looking for more info?
Read Complaints
Read Praise
Add your rating


After ratings, others looked at the following

Here are the next things that Comcast - Xfinity customers look at, after reading about these ratings and trends