Comcast (Xfinity) Customer Ratings & Trends

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Comcast (Xfinity) - Overall Consumer Ratings

Here's an overview of what Comcast (Xfinity) customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
23.0
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


Customers find the ability of Comcast (Xfinity) reps to resolve their support issues to be below average. They sometimes find Comcast (Xfinity) representatives hard to understand when working with them. Comcast (Xfinity) customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Comcast (Xfinity) an overall rating of 2.6 out of 5.
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Comcast (Xfinity) Support & Communication Quality - Last 18 months

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Comcast (Xfinity) Responsiveness - Last 18 months (lower means better/faster)

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