Comcast (Xfinity) Customer Ratings & Trends

HomeRead Customer RatingsComcast (Xfinity) Ratings & Trends

Comcast (Xfinity) - Overall Consumer Ratings

Here's an overview of what Comcast (Xfinity) customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
16.9
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


Customers think Comcast (Xfinity) is average when it comes to addressing the problems they raise. They say that understanding and being able to talk to Comcast (Xfinity) agents is slightly above average. Comcast (Xfinity) customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Comcast (Xfinity) an overall rating of 2.9 out of 5.
You should add your rating, too! This is how we can help each other gravitate towards better companies, and motivate the other companies to better their customer service.   Rate Comcast (Xfinity) now ›
Don't forget to weigh in
Add your rating
Make sure you rate Comcast (Xfinity) too - we need to keep each other informed!


Comcast (Xfinity) Support & Communication Quality - Last 18 months

 - customer service ratings trends
Looking for more info?
Read Reviews
Add your rating


Comcast (Xfinity) Responsiveness - Last 18 months (lower means better/faster)

 - customer ratings trends
Looking for more info?
Read Complaints
Read Praise
Add your rating


After ratings, others looked at the following

Here are the next things that Comcast (Xfinity) customers look at, after reading about these ratings and trends
Share with friends
Improve support for you and others - How
Follow us
Get Mobile