Dell Tech Support Customer Ratings & Trends

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Dell Tech Support - Overall Consumer Ratings

Here's an overview of what Dell Tech Support customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
26.8
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


Customers find the ability of Dell Tech Support reps to resolve their support issues to be below average. They sometimes find Dell Tech Support representatives hard to understand when working with them. Dell Tech Support customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Dell Tech Support an overall rating of 2.7 out of 5.
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Dell Tech Support Support & Communication Quality - Last 18 months

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Dell Tech Support Responsiveness - Last 18 months (lower means better/faster)

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