DirecTV Customer Ratings & Trends

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DirecTV - Overall Consumer Ratings

Here's an overview of what DirecTV customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.3
OUT OF 5
RESPONSIVENESS
13.6
MINUTES - AVERAGE
OVERALL RATING
3.5
OUT OF 5


Customers think DirecTV is average when it comes to addressing the problems they raise. They say that understanding and being able to talk to DirecTV agents is slightly above average. DirecTV customers also claim a fairly short wait time on average. Based on these and other factors, we give DirecTV an overall rating of 3.5 out of 5.
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DirecTV Support & Communication Quality - Last 18 months

 - customer service ratings trends
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DirecTV Responsiveness - Last 18 months (lower means better/faster)

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