Dunkin Donuts Customer Ratings & Trends

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Dunkin Donuts - Overall Consumer Ratings

Here's an overview of what Dunkin Donuts customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
1.8
OUT OF 5
RESPONSIVENESS
13.8
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


Customers report that Dunkin Donuts is not good at supporting customers who have an issue. They think Dunkin Donuts agents are difficult to talk to or understand at times. Dunkin Donuts customers also claim a fairly short wait time on average. Based on these and other factors, we give Dunkin Donuts an overall rating of 2.8 out of 5.
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Dunkin Donuts Support & Communication Quality - Last 18 months

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Dunkin Donuts Responsiveness - Last 18 months (lower means better/faster)

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