Expedia Customer Ratings & Trends

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Expedia - Overall Consumer Ratings

Here's an overview of what Expedia customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
35.3
MINUTES - AVERAGE
OVERALL RATING
2.1
OUT OF 5


Customers find the ability of Expedia reps to resolve their support issues to be below average. They sometimes find Expedia representatives hard to understand when working with them. Expedia customers also report that wait times can be long when trying to get support. Based on these and other factors, we give Expedia an overall rating of 2.1 out of 5.
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Expedia Support & Communication Quality - Last 18 months

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Expedia Responsiveness - Last 18 months (lower means better/faster)

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