Google Customer Ratings & Trends

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Google - Overall Consumer Ratings

Here's an overview of what Google customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
1.4
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
24.6
MINUTES - AVERAGE
OVERALL RATING
2.2
OUT OF 5


Customers give Google the worst rating when it comes to handling customer support problems. They sometimes find Google representatives hard to understand when working with them. Google customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Google an overall rating of 2.2 out of 5.
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Google Support & Communication Quality - Last 18 months

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Google Responsiveness - Last 18 months (lower means better/faster)

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