HSBC (US) Customer Ratings & Trends

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HSBC (US) - Overall Consumer Ratings

Here's an overview of what HSBC (US) customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.6
OUT OF 5
RESPONSIVENESS
7.3
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


Customers say that HSBC (US) is above average when it comes to solving customer issues. They also say that HSBC (US) agents speak very clearly and are easy to have a dialog with. HSBC (US) customers also claim a fairly short wait time on average. Based on these and other factors, we give HSBC (US) an overall rating of 3.7 out of 5.
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HSBC (US) Support & Communication Quality - Last 18 months

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HSBC (US) Responsiveness - Last 18 months (lower means better/faster)

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